{"id":257195,"date":"2021-08-12T21:46:13","date_gmt":"2021-08-13T04:46:13","guid":{"rendered":"http:\/\/dev.myteeallover.com\/?p=257195"},"modified":"2023-05-10T21:54:24","modified_gmt":"2023-05-11T04:54:24","slug":"cap-nhat-he-thong-voi-tinh-nang-moi-knowledge-base-chatbot","status":"publish","type":"post","link":"https:\/\/pro.teeallover.com\/cap-nhat-he-thong-voi-tinh-nang-moi-knowledge-base-chatbot\/","title":{"rendered":"C\u1eacP NH\u1eacT H\u1ec6 TH\u1ed0NG V\u1edaI T\u00cdNH N\u0102NG M\u1edaI KNOWLEDGE BASE & CHATBOT!"},"content":{"rendered":"\n
A, TEEALLOVER HELP CENTER – KNOWLEDGE BASE

LINK TRUY C\u1eacP KNOWLEDGE BASE: HTTPS:\/\/TEEALLOVER.TAWK.HELP\/<\/a><\/strong><\/h5>\n\n\n\n

Update, c\u1ea3i ti\u1ebfn c\u0169ng nh\u01b0 ch\u1ec9nh s\u1eeda t\u1eeb phi\u00ean b\u1ea3n “How to” g\u1ed3m to\u00e0n b\u1ed9 Tutorial c\u1ea7n thi\u1ebft h\u1eefu \u00edch, TeeAllover Help Center – Knowledge Base \u0111\u00e3 ho\u00e0n thi\u1ec7n v\u00e0 \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o h\u1ec7 th\u1ed1ng \u0111\u1ec3 seller c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng s\u1eed d\u1ee5ng. TeeAllover Knowledge Base \u0111\u01b0\u1ee3c chia th\u00e0nh c\u00e1c m\u1ee5c categorized r\u00f5 r\u00e0ng \u0111\u1ec3 kh\u00e1ch h\u00e0ng t\u00f9y \u00fd search c\u00e1c th\u00f4ng tin mong mu\u1ed1n theo keyword. M\u1ed7i b\u00e0i vi\u1ebft \u0111\u1ec1u \u0111\u01b0\u1ee3c chia th\u00e0nh c\u00e1c b\u01b0\u1edbc r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3 c\u00f9ng \u1ea3nh v\u00e0 video minh h\u1ecda k\u00e8m theo. Hi\u1ec7n Knowledge Base \u0111\u01b0\u1ee3c chia ch\u1ee7 y\u1ebfu th\u00e0nh 6 m\u1ee5c ch\u00ednh bao g\u1ed3m:<\/p>\n\n\n\n

  1. TeeAllover system overview<\/strong><\/li><\/ol>\n\n\n\n

    G\u1ed3m c\u00e1c b\u00e0i vi\u1ebft H\u01b0\u1edbng d\u1eabn \u0111\u1eb7t order, C\u00e1ch Map design v\u1edbi order, L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 qu\u1ea3n l\u00fd order m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t,…. <\/strong><\/p>\n\n\n\n

    2. Shopify<\/strong><\/p>\n\n\n\n

    C\u00e1c b\u00e0i vi\u1ebft h\u01b0\u1edbng \u0111\u0103ng k\u00ed account v\u00e0 k\u1ebft n\u1ed1i Shopify v\u1edbi TeeAllover, c\u00e1ch import Shopify order,.. <\/strong><\/p>\n\n\n\n

    3. Wooecommerce<\/strong><\/p>\n\n\n\n

    C\u00e1c b\u00e0i vi\u1ebft h\u01b0\u1edbng \u0111\u0103ng k\u00ed account v\u00e0 k\u1ebft n\u1ed1i Woo v\u1edbi TeeAllover, c\u00e1ch import Woo order,… <\/strong><\/p>\n\n\n\n

    4. CSV<\/strong><\/p>\n\n\n\n

    1 s\u1ed1 b\u00e0i vi\u1ebft ch\u1ee7 \u0111\u1ec3 ch\u00ednh nh\u01b0 c\u00e1ch \u0111\u1ec3 import CSV order, c\u00e1ch \u0111\u1ec3 import CSV c\u00f3 k\u00e8m file design m\u1ed9t c\u00e1ch nhanh ch\u00f3ng,… <\/strong><\/p>\n\n\n\n

    5. Design<\/strong><\/p>\n\n\n\n

    H\u01b0\u1edbng d\u1eabn v\u1ec1 c\u00e1c th\u00f4ng s\u1ed1 v\u00e0 h\u1ec7 m\u00e0u quan tr\u1ecdng trong file thi\u1ebft k\u1ebf, c\u00e1ch \u0111\u1ec3 up design full m\u1ea3ng,… <\/strong><\/p>\n\n\n\n

    6. Payment<\/strong><\/p>\n\n\n\n

    C\u00e1c ph\u01b0\u01a1ng th\u1ee9c payment ch\u00ednh, 1 s\u1ed1 l\u01b0u \u00fd trong qu\u00e1 tr\u00ecnh thanh to\u00e1n,…<\/p>\n\n\n\n

    T\u00edch h\u1ee3p nhanh ch\u00f3ng c\u00f9ng \u0111a d\u1ea1ng h\u00f3a c\u00f4ng c\u1ee5 search keyword gi\u00fap anh em nhanh ch\u00f3ng t\u00ecm ki\u1ebfm th\u00f4ng tin, t\u1ed1i \u01b0u qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng v\u00e0 thu\u1eadn ti\u1ec7n khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 fulfillment t\u1ea1i TeeAllover!<\/strong><\/p>\n\n\n\n

    B, CHATBOT<\/strong><\/h5>\n\n\n\n

    TeeAllover \u0111\u00e3 \u00e1p d\u1ee5ng Chatbot nh\u01b0 l\u00e0 c\u00f4ng c\u1ee5 l\u00ed t\u01b0\u1edfng \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. Khi seller c\u1ea7n s\u1ef1 tr\u1ee3 gi\u00fap, chatbot s\u1ebd c\u00f3 nh\u1eefng ph\u1ea3n h\u1ed3i t\u1ee9c th\u1eddi, 24\/7, m\u1ecdi l\u00fac m\u1ecdi n\u01a1i, s\u1eb5n s\u00e0ng t\u01b0 v\u1ea5n gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc. Sau \u0111\u00f3 s\u1ebd chuy\u1ec3n tr\u1ef1c ti\u1ebfp cu\u1ed9c tr\u00f2 chuy\u1ec7n \u0111\u1ebfn c\u00e1c supporter c\u1ee7a TeeAllover \u0111\u1ec3 t\u01b0 v\u1ea5n k\u0129 c\u00e0ng h\u01a1n cho kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh fulfill.<\/p>\n\n\n\n

    \u0110\u1eb7c bi\u1ec7t, t\u1ea1i Chatbot c\u0169ng k\u1ebft h\u1ee3p tr\u1ef1c ti\u1ebfp c\u00e1c c\u00f4ng c\u1ee5 search theo keyword. V\u00ed d\u1ee5 b\u1ea1n c\u1ea7n t\u00ecm ki\u1ebfm th\u00f4ng tin v\u1ec1 c\u00e1ch import CSV, ch\u1ec9 c\u1ea7n g\u00f5 CSV tr\u1ef1c ti\u1ebfp tr\u00ean chatbot s\u1ebd hi\u1ec7n l\u00ean m\u1ed9t lo\u1ea1t b\u00e0i vi\u1ebft tutorial li\u00ean quan \u0111\u1ec3 b\u1ea1n l\u1ef1a ch\u1ecdn ph\u00f9 h\u1ee3p!<\/strong><\/p>\n\n\n\n

    C, SEND ORDER V\u00c0 T\u1ea0O TICKET<\/h5>\n\n\n\n
    1. Send order<\/strong><\/li><\/ol>\n\n\n\n

      Trong q\u00faa tr\u00ecnh h\u1ed7 tr\u1ee3 qua chatbot, seller c\u00f3 th\u1ec3 tick ch\u1ecdn tr\u1ef1c ti\u1ebfp order c\u1ea7n h\u1ed7 tr\u1ee3 \u0111\u1ec3 g\u1eedi \u0111\u1ebfn supporter. Nh\u01b0 v\u1eady, qu\u00e1 tr\u00ecnh support s\u1ebd di\u1ec5n ra nhanh v\u00e0 ch\u00ednh x\u00e1c h\u01a1n r\u1ea5t nhi\u1ec1u.<\/p>\n\n\n\n

      2. T\u1ea1o ticket<\/strong><\/p>\n\n\n\n

      B\u00ean c\u1ea1nh \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 tr\u1ef1c ti\u1ebfp qua chatbot, seller c\u0169ng c\u00f3 th\u1ec3 t\u1ea1o ticket bao g\u1ed3m \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u1ec1 store, order, v\u1ea5n \u0111\u1ec1 c\u1ea7n h\u1ed7 tr\u1ee3,.. Sau khi submit, ticket h\u1ed7 tr\u1ee3 \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n th\u1eb3ng tr\u1ef1c ti\u1ebfp v\u1ec1 h\u1ec7 th\u1ed1ng support c\u1ee7a TeeAllover. C\u00e1c supporter s\u1ebd ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft trong th\u1eddi gian s\u1edbm nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n\n\n\n

      —————————————<\/p>\n\n\n\n

      C\u00f9ng tr\u1ea3i nghi\u1ec7m v\u00e0 contact ngay v\u1edbi support TeeAllover \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 t\u1eadn t\u00ecnh nhanh nh\u1ea5t v\u00e0 t\u1ed1t nh\u1ea5t!<\/strong><\/p>\n\n\n\n

      Video tutorial 1: H\u01b0\u1edbng d\u1eabn truy c\u1eadp Knowledge Base v\u00e0 Chatbot<\/strong><\/p>\n\n\n\n